| Column Name | Column Data Type |
|---|
connection_token Required Input Column
The authentication token associated with the participant's connection. | VARCHAR |
contact_id Input Column
The contactId from the current contact chain for which transcript is needed. | VARCHAR |
max_results Input Column
The maximum number of results to return in the page. Default: 10. | BIGINT |
next_token Input Column
The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results. | VARCHAR |
scan_direction Input Column
The direction from StartPosition from which to retrieve message. Default: BACKWARD when no StartPosition is provided, FORWARD with StartPosition. | VARCHAR |
sort_order Input Column
The sort order for the records. Default: DESCENDING. | VARCHAR |
start_position Input Column
A filtering option for where to start. | STRUCT(
"id" VARCHAR,
"absolute_time" VARCHAR,
"most_recent" BIGINT
) |
Show child fields- start_position.absolute_time
The time in ISO format where to start. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z. - start_position.id
The ID of the message or event where to start. - start_position.most_recent
The start position of the most recent message where you want to start.
|
_aws_profile Input Column
The AWS profile defines the AWS identity used. It can be defined via credentials or by assuming a IAM role. | STRUCT(
"type" VARCHAR,
"name" VARCHAR,
"account_id" VARCHAR,
"via_profile_name" VARCHAR,
"assumed_role_arn" VARCHAR,
"organization" STRUCT(
"account_name" VARCHAR,
"id" VARCHAR,
"tags" STRUCT(
"key" VARCHAR,
"value" VARCHAR
)[],
"master_account" STRUCT(
"id" VARCHAR,
"email" VARCHAR
),
"parents" STRUCT(
"type" VARCHAR,
"id" VARCHAR,
"name" VARCHAR,
"tags" STRUCT(
"key" VARCHAR,
"value" VARCHAR
)[]
)[]
)
) |
Show child fields- _aws_profile.account_id
The AWS account id - _aws_profile.assumed_role_arn
The ARN of the assumed role - _aws_profile.name
The unique name of the profile. - _aws_profile.organization
Information about this profile's membership in the AWS organization. Show child fields- _aws_profile.organization.account_name
The name of account speciifed by the organization - _aws_profile.organization.id
The organization id - _aws_profile.organization.master_account
Show child fields- _aws_profile.organization.master_account.email
The organization master account email address - _aws_profile.organization.master_account.id
The organization master account id
- _aws_profile.organization.parents[]
Show child fields- _aws_profile.organization.parents[].id
The id of the parent - _aws_profile.organization.parents[].name
The name of the parent - _aws_profile.organization.parents[].tags[]
Show child fields- _aws_profile.organization.parents[].tags[].key
- _aws_profile.organization.parents[].tags[].value
- _aws_profile.organization.parents[].type
The type of parent can be an organization unit or a root
- _aws_profile.organization.tags[]
Show child fields- _aws_profile.organization.tags[].key
- _aws_profile.organization.tags[].value
- _aws_profile.type
The type of profile, either 'credentials' or 'assumed_role' - _aws_profile.via_profile_name
This IAM role for this profile is assumed by first utilizing another profile with this name to obtain credentials.
|
initial_contact_id
The initial contact ID for the contact. | VARCHAR |
transcript
The list of messages in the session. | STRUCT(
"absolute_time" VARCHAR,
"content" VARCHAR,
"content_type" VARCHAR,
"id" VARCHAR,
"type" VARCHAR,
"participant_id" VARCHAR,
"display_name" VARCHAR,
"participant_role" VARCHAR,
"attachments" STRUCT(
"content_type" VARCHAR,
"attachment_id" VARCHAR,
"attachment_name" VARCHAR,
"status" VARCHAR
)[],
"message_metadata" STRUCT(
"message_id" VARCHAR,
"receipts" STRUCT(
"delivered_timestamp" VARCHAR,
"read_timestamp" VARCHAR,
"recipient_participant_id" VARCHAR
)[]
),
"related_contact_id" VARCHAR,
"contact_id" VARCHAR
)[] |
Show child fields- transcript[]
Show child fields- transcript[].absolute_time
The time when the message or event was sent. It's specified in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z. - transcript[].attachments[]
Show child fields- transcript[].attachments[].attachment_id
A unique identifier for the attachment. - transcript[].attachments[].attachment_name
A case-sensitive name of the attachment being uploaded. - transcript[].attachments[].content_type
Describes the MIME file type of the attachment. For a list of supported file types, see Feature specifications in the Amazon Connect Administrator Guide. - transcript[].attachments[].status
Status of the attachment.
- transcript[].contact_id
The contactId on which the transcript item was originally sent. This field is populated only when the transcript item is from the current chat session. - transcript[].content
The content of the message or event. - transcript[].content_type
The type of content of the item. - transcript[].display_name
The chat display name of the sender. - transcript[].id
The ID of the item. - transcript[].message_metadata
The metadata related to the message. Currently this supports only information related to message receipts. Show child fields- transcript[].message_metadata.message_id
The identifier of the message that contains the metadata information. - transcript[].message_metadata.receipts[]
Show child fields- transcript[].message_metadata.receipts[].delivered_timestamp
The time when the message was delivered to the recipient. - transcript[].message_metadata.receipts[].read_timestamp
The time when the message was read by the recipient. - transcript[].message_metadata.receipts[].recipient_participant_id
The identifier of the recipient of the message.
- transcript[].participant_id
The ID of the sender in the session. - transcript[].participant_role
The role of the sender. For example, is it a customer, agent, or system. - transcript[].related_contact_id
The contactId on which the transcript item was originally sent. This field is only populated for persistent chats when the transcript item is from the past chat session. For more information, see Enable persistent chat. - transcript[].type
Type of the item: message or event.
|