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aws.transcribe.list_call_analytics_categories

Example SQL Queries

SELECT * FROM
aws.transcribe.list_call_analytics_categories;

Description

Provides a list of Call Analytics categories, including all rules that make up each category.

To get detailed information about a specific Call Analytics category, use the operation.

Table Definition

Column NameColumn Data Type
max_results Input Column

The maximum number of Call Analytics categories to return in each page of results. If there are fewer results than the value that you specify, only the actual results are returned. If you do not specify a value, a default of 5 is used.

BIGINT
next_token Input Column

If NextToken is present in your response, it indicates that not all results are displayed. To view the next set of results, copy the string associated with the NextToken parameter in your results output, then run your request again including NextToken with the value of the copied string. Repeat as needed to view all your results.

VARCHAR
_aws_profile Input Column

The AWS profile defines the AWS identity used. It can be defined via credentials or by assuming a IAM role.

STRUCT(
"type" VARCHAR,
"name" VARCHAR,
"account_id" VARCHAR,
"via_profile_name" VARCHAR,
"assumed_role_arn" VARCHAR,
"organization" STRUCT(
"account_name" VARCHAR,
"id" VARCHAR,
"tags" STRUCT(
"key" VARCHAR,
"value" VARCHAR
)[],
"master_account" STRUCT(
"id" VARCHAR,
"email" VARCHAR
),
"parents" STRUCT(
"type" VARCHAR,
"id" VARCHAR,
"name" VARCHAR,
"tags" STRUCT(
"key" VARCHAR,
"value" VARCHAR
)[]
)[]
)
)
Show child fields
_aws_profile.account_id

The AWS account id

_aws_profile.assumed_role_arn

The ARN of the assumed role

_aws_profile.name

The unique name of the profile.

_aws_profile.organization

Information about this profile's membership in the AWS organization.

Show child fields
_aws_profile.organization.account_name

The name of account speciifed by the organization

_aws_profile.organization.id

The organization id

_aws_profile.organization.master_account
Show child fields
_aws_profile.organization.master_account.email

The organization master account email address

_aws_profile.organization.master_account.id

The organization master account id

_aws_profile.organization.parents[]
Show child fields
_aws_profile.organization.parents[].id

The id of the parent

_aws_profile.organization.parents[].name

The name of the parent

_aws_profile.organization.parents[].tags[]
Show child fields
_aws_profile.organization.parents[].tags[].key
_aws_profile.organization.parents[].tags[].value
_aws_profile.organization.parents[].type

The type of parent can be an organization unit or a root

_aws_profile.organization.tags[]
Show child fields
_aws_profile.organization.tags[].key
_aws_profile.organization.tags[].value
_aws_profile.type

The type of profile, either 'credentials' or 'assumed_role'

_aws_profile.via_profile_name

This IAM role for this profile is assumed by first utilizing another profile with this name to obtain credentials.

_aws_region Input Column

The AWS region to use.

VARCHAR
categories

Provides detailed information about your Call Analytics categories, including all the rules associated with each category.

STRUCT(
"category_name" VARCHAR,
"rules" STRUCT(
"non_talk_time_filter" STRUCT(
"threshold" BIGINT,
"absolute_time_range" STRUCT(
"start_time" BIGINT,
"end_time" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"relative_time_range" STRUCT(
"start_percentage" BIGINT,
"end_percentage" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"negate" BOOLEAN
),
"interruption_filter" STRUCT(
"threshold" BIGINT,
"participant_role" VARCHAR,
"absolute_time_range" STRUCT(
"start_time" BIGINT,
"end_time" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"relative_time_range" STRUCT(
"start_percentage" BIGINT,
"end_percentage" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"negate" BOOLEAN
),
"transcript_filter" STRUCT(
"transcript_filter_type" VARCHAR,
"absolute_time_range" STRUCT(
"start_time" BIGINT,
"end_time" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"relative_time_range" STRUCT(
"start_percentage" BIGINT,
"end_percentage" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"participant_role" VARCHAR,
"negate" BOOLEAN,
"targets" VARCHAR[]
),
"sentiment_filter" STRUCT(
"sentiments" VARCHAR[],
"absolute_time_range" STRUCT(
"start_time" BIGINT,
"end_time" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"relative_time_range" STRUCT(
"start_percentage" BIGINT,
"end_percentage" BIGINT,
"first" BIGINT,
"last" BIGINT
),
"participant_role" VARCHAR,
"negate" BOOLEAN
)
)[],
"create_time" TIMESTAMP_S,
"last_update_time" TIMESTAMP_S,
"input_type" VARCHAR
)[]
Show child fields
categories[]
Show child fields
categories[].category_name

The name of the Call Analytics category. Category names are case sensitive and must be unique within an Amazon Web Services account.

categories[].create_time

The date and time the specified Call Analytics category was created.

Timestamps are in the format YYYY-MM-DD'T'HH:MM:SS.SSSSSS-UTC. For example, 2022-05-04T12:32:58.761000-07:00 represents 12:32 PM UTC-7 on May 4, 2022.

categories[].input_type

The input type associated with the specified category. POST_CALL refers to a category that is applied to batch transcriptions; REAL_TIME refers to a category that is applied to streaming transcriptions.

categories[].last_update_time

The date and time the specified Call Analytics category was last updated.

Timestamps are in the format YYYY-MM-DD'T'HH:MM:SS.SSSSSS-UTC. For example, 2022-05-05T12:45:32.691000-07:00 represents 12:45 PM UTC-7 on May 5, 2022.

categories[].rules[]
Show child fields
categories[].rules[].interruption_filter

Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail.

Show child fields
categories[].rules[].interruption_filter.absolute_time_range

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for an interruption. See for more detail.

Show child fields
categories[].rules[].interruption_filter.absolute_time_range.end_time

The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.

categories[].rules[].interruption_filter.absolute_time_range.first

The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].interruption_filter.absolute_time_range.last

The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].interruption_filter.absolute_time_range.start_time

The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.

categories[].rules[].interruption_filter.negate

Set to TRUE to flag speech that does not contain interruptions. Set to FALSE to flag speech that contains interruptions.

categories[].rules[].interruption_filter.participant_role

Specify the interrupter that you want to flag. Omitting this parameter is equivalent to specifying both participants.

categories[].rules[].interruption_filter.relative_time_range

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for an interruption. See for more detail.

Show child fields
categories[].rules[].interruption_filter.relative_time_range.end_percentage

The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.

categories[].rules[].interruption_filter.relative_time_range.first

The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].interruption_filter.relative_time_range.last

The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].interruption_filter.relative_time_range.start_percentage

The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.

categories[].rules[].interruption_filter.threshold

Specify the duration of the interruptions in milliseconds. For example, you can flag speech that contains more than 10,000 milliseconds of interruptions.

categories[].rules[].non_talk_time_filter

Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail.

Show child fields
categories[].rules[].non_talk_time_filter.absolute_time_range

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for a period of silence. See for more detail.

Show child fields
categories[].rules[].non_talk_time_filter.absolute_time_range.end_time

The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.

categories[].rules[].non_talk_time_filter.absolute_time_range.first

The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].non_talk_time_filter.absolute_time_range.last

The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].non_talk_time_filter.absolute_time_range.start_time

The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.

categories[].rules[].non_talk_time_filter.negate

Set to TRUE to flag periods of speech. Set to FALSE to flag periods of silence

categories[].rules[].non_talk_time_filter.relative_time_range

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for a period of silence. See for more detail.

Show child fields
categories[].rules[].non_talk_time_filter.relative_time_range.end_percentage

The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.

categories[].rules[].non_talk_time_filter.relative_time_range.first

The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].non_talk_time_filter.relative_time_range.last

The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].non_talk_time_filter.relative_time_range.start_percentage

The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.

categories[].rules[].non_talk_time_filter.threshold

Specify the duration, in milliseconds, of the period of silence that you want to flag. For example, you can flag a silent period that lasts 30,000 milliseconds.

categories[].rules[].sentiment_filter

Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail.

Show child fields
categories[].rules[].sentiment_filter.absolute_time_range

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified sentiments. See for more detail.

Show child fields
categories[].rules[].sentiment_filter.absolute_time_range.end_time

The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.

categories[].rules[].sentiment_filter.absolute_time_range.first

The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].sentiment_filter.absolute_time_range.last

The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].sentiment_filter.absolute_time_range.start_time

The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.

categories[].rules[].sentiment_filter.negate

Set to TRUE to flag the sentiments that you didn't include in your request. Set to FALSE to flag the sentiments that you specified in your request.

categories[].rules[].sentiment_filter.participant_role

Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.

categories[].rules[].sentiment_filter.relative_time_range

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified sentiments. See for more detail.

Show child fields
categories[].rules[].sentiment_filter.relative_time_range.end_percentage

The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.

categories[].rules[].sentiment_filter.relative_time_range.first

The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].sentiment_filter.relative_time_range.last

The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].sentiment_filter.relative_time_range.start_percentage

The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.

categories[].rules[].sentiment_filter.sentiments[]
categories[].rules[].transcript_filter

Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail.

Show child fields
categories[].rules[].transcript_filter.absolute_time_range

Makes it possible to specify a time range (in milliseconds) in your audio, during which you want to search for the specified key words or phrases. See for more detail.

Show child fields
categories[].rules[].transcript_filter.absolute_time_range.end_time

The time, in milliseconds, when Amazon Transcribe stops searching for the specified criteria in your audio. If you include EndTime in your request, you must also include StartTime.

categories[].rules[].transcript_filter.absolute_time_range.first

The time, in milliseconds, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].transcript_filter.absolute_time_range.last

The time, in milliseconds, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].transcript_filter.absolute_time_range.start_time

The time, in milliseconds, when Amazon Transcribe starts searching for the specified criteria in your audio. If you include StartTime in your request, you must also include EndTime.

categories[].rules[].transcript_filter.negate

Set to TRUE to flag the absence of the phrase that you specified in your request. Set to FALSE to flag the presence of the phrase that you specified in your request.

categories[].rules[].transcript_filter.participant_role

Specify the participant that you want to flag. Omitting this parameter is equivalent to specifying both participants.

categories[].rules[].transcript_filter.relative_time_range

Makes it possible to specify a time range (in percentage) in your media file, during which you want to search for the specified key words or phrases. See for more detail.

Show child fields
categories[].rules[].transcript_filter.relative_time_range.end_percentage

The time, in percentage, when Amazon Transcribe stops searching for the specified criteria in your media file. If you include EndPercentage in your request, you must also include StartPercentage.

categories[].rules[].transcript_filter.relative_time_range.first

The time, in percentage, from the start of your media file until the specified value. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].transcript_filter.relative_time_range.last

The time, in percentage, from the specified value until the end of your media file. Amazon Transcribe searches for your specified criteria in this time segment.

categories[].rules[].transcript_filter.relative_time_range.start_percentage

The time, in percentage, when Amazon Transcribe starts searching for the specified criteria in your media file. If you include StartPercentage in your request, you must also include EndPercentage.

categories[].rules[].transcript_filter.targets[]
categories[].rules[].transcript_filter.transcript_filter_type

Flag the presence or absence of an exact match to the phrases that you specify. For example, if you specify the phrase "speak to a manager" as your Targets value, only that exact phrase is flagged.

Note that semantic matching is not supported. For example, if your customer says "speak to the manager", instead of "speak to a manager", your content is not flagged.